AI coming to Zerto with Update 9
Meet the HPE Zerto AI Assistant: Smarter Data Protection, Right Where You Work
Data protection teams are under constant pressure. In complex environments, the information they need is rarely in one place — system status and alerts live in one tool, documentation and fixes in another, and recovery data somewhere else entirely. That fragmentation costs time, and in a recovery scenario, time is everything.
HPE Zerto’s new AI assistant, introduced in Zerto U9, is designed to close that gap.
Note. Zerto U9 is available now…
One Assistant, Every Answer
The HPE Zerto AI assistant brings together three critical sources of knowledge in a single, unified experience:
- Live system data — real-time data protection signals from your environment
- Official HPE Zerto product documentation — authoritative guidance you can trust
- The HPE Zerto support knowledge base — tried-and-tested resolutions to known issues
Instead of switching between dashboards, knowledge bases, and ticketing systems, teams get contextual answers surfaced directly inside their workflow — grounded in what’s actually happening in their environment right now.
What It Does for Your Team
Understand Your Data Protection Health at a Glance
Rather than interpreting raw alerts and status codes, teams can ask the assistant plain-language questions and get clear, actionable answers about current data protection health — including what’s at risk and why.
Assess SLA Impact Without the Guesswork
When an issue arises, understanding its blast radius matters. The AI assistant helps teams quickly assess the potential impact to SLAs, so they can prioritise their response and communicate clearly with stakeholders — without needing to manually correlate data across multiple systems.
Follow Recommended Next Steps Immediately
The assistant doesn’t just flag problems — it links known issues to recommended resolutions, guiding teams through the right next steps without requiring them to hunt through documentation or escalate prematurely.
More Flexible, More Nuanced Reporting
Beyond troubleshooting, the assistant supports more flexible reporting through nuanced, natural-language summaries — making it easier to communicate recovery readiness to leadership or compliance teams.
The Outcome: Signals Into Decisions
The headline benefit of the HPE Zerto AI assistant is simple: it turns signals into decisions. Faster troubleshooting, clearer SLA and risk visibility, and greater confidence in recovery readiness — all without leaving the tools your team already works in.
In an industry where recovery time objectives are measured in minutes, removing the friction between “something is wrong” and “here’s what to do about it” isn’t just a quality-of-life improvement. It’s a competitive advantage.

